For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Pepps

United Kingdom

1 Reviews
4 Reads
1 Useful

1 review

vapesourcing.uk

No estimated delivery date

If you enjoy paying for products that may or may not exist, followed by vague emails and unanswered questions, then Vape Sourcing UK might be the perfect shopping experience for you. I placed an order for two mod kits and two packs of coils. Payment was taken immediately, which—unsurprisingly—was the most efficient part of the entire process. After hearing nothing regarding dispatch, I contacted the company myself. Only then was I informed that the coils were “out of stock”, despite the website having no issue accepting payment for them when I placed the order. I asked whether I would be refunded for the coils, but that question was simply ignored. I then asked whether the mod kits had been dispatched and requested a tracking number. The response I received was that they “would be sending them”, not that they had sent them. Since then I have asked multiple times for either: A tracking number Confirmation of dispatch Or even a basic estimated delivery date To date, none of this information has been provided. Communication has mainly been through someone called Joey, who appears to have mastered the impressive skill of replying to emails without actually answering the questions being asked. So at this point I find myself in a rather interesting position: No coils No refund confirmation No mod kits No tracking number No estimated delivery date Interestingly, payment was processed immediately, yet basic information such as dispatch confirmation or a tracking number appears far more difficult to obtain. At the time of writing I am still waiting for either confirmation of dispatch, a tracking number, or a refund for the items that were apparently out of stock after payment was taken. I would welcome the company publicly clarifying the status of this order, as my attempts to obtain clear information privately have unfortunately been unsuccessful. Buyers may wish to consider this carefully before placing an order. Update – 5 March 2026 I am still waiting for either a tracking number, dispatch confirmation, or a refund for the out-of-stock items. If the situation is not resolved promptly, I will be raising the matter through my payment provider and the appropriate consumer protection channels. Order #30007603 Updated 12/03/2026 In response to your reply. Your spelling is just as atrocious as your service. REFUND RECEIVED. FINALLY! AFTER CHASING THROUGH MY BANK! Advise Through Personal Experience: USE THE COMPANY WITH CAUTION ⚠️🚫 ☠️Do not expect goods being in stock even though they were at time of purchase and the taking of your money. Do not expect a notification of out of stock item or a timely delivery, YOU HAVE TO BE THE ONE CHASING THEM ABOUT THE PRODUCT, BEFORE THEY INFORM YOU, THE ITEM IS OUT OF STOCK. Do not expect a straight answer and if requested do not expect a timely refund either ⚠️ 🚫☠️

2026-03-05Helpful 1