Fraudulent and dishonest
Fraudulent and dishonest. No matter how you decide to purchase the product (monthly, 6 month, yearly), ALL plans are auto-renew. They state they send you an email 48 hours before your next shipment in order to make sure you’d still like to receive the medication - they DO NOT send this email. The BBB site is flooded with complaint after complaint about customers who did not know they auto-renewed and who went to cancel only to find out their medications already shipped. I saw a $310 charge on my card after emailing them several times about my dissatisfaction with the product and their utter lack of customer service, and when I went onto their website it showed that my pills had not left their facility. When I went to call and ask for a refund they told me that I could not get one because the medication had already been shipped, when according to their own website that was not the case. This company is extremely shady and I’ll he seeing them in court.