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Aamer Asad

United Kingdom

1 Reviews
2 Reads
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1 review

HONOR

If there was a negative star I would…

If there was a negative star I would give it -5. I sent a tablet for usb c port repair and the repair center sbe sent me a bubble lined envelope to send the tablet. I didn’t send it straight away as I thought the method was inadequate to protect the tablet. After reassurance from customer support I sent the tablet for postal repair. SBE received the tablet and after a 5 days says the repair is out of warranty as tablet is bent. Honor customer support took a month to tell me the same after asking me for photos. If I had know they needed photos I would photograph it on all four edges, keep it on a table to show it is not bent.I had the device in protective cover and was not damaged except the usb c charging port which became defective.Their postal repair service is a total sham. Your devices can get damaged and they will not cover it. I am very disappointed with Honor. If you want Honor products do so without warranty or third party as their own repair center is a total sham.

2025-04-01