drive in #4570, 2404 East Little Creek Rd, 23518
drive in #4570, 2404 East Little Creek Rd, 23518. went through the drive through. had a bogo coupon for double cheeseburger. Ordered NO ONIONS, as I am allergic. says right on the ticket No Onions. got home, both burgers covered in onions. Too late to go back. Couldn't even feed to my dog with tomatoes and onions. called the store number, no answer of course. called the Owner listed on receipt, CHASTITY MURPHY, 757-587-1500, no answer, no voicemail available. called the customer service number, 866-ok-sonic, and was told to go back to the store for a refund or gift card , took my name and number and email, said someone would call me back. HAS NOT HAPPENED. Next day, went to the store, for that and Manager KAY told me he could not do that, would only do a replacement. I did not accept that as I figured they would spit on it or something (I've seen that movie) .I paid cash, so I requested a refund or gift card I could use at another store. He refused. I have called OWNER CHASTITY MURPHY at least 40 times, with no answer, no response.
