There is no solution on the site for a…
There is no solution on the site for a return. All other selling sites have a way to organize the return. With BUYKUD, we are forced to a kind of ping pong of e-mails. As there is a big difference in time between BE and CN, it takes days/weeks to have a correct answer. The customer service person didn't read properly the printscreen/snipshot that I had inserted in my mail; otherwise she/he would have find the order number and other info she needed. But no, again a mail to ask things that were already mentioned in my mail. Moreover, it was about your system : ordernumbers and address....Loss of some days again....