Payment done, delivery missing
On February 28th I ordered the z20 plus from the official website. On March 4th it was shipped from Ireland and sent back again because the seller did not pay the necessary shipping costs. I have been in contact with support through WhatsApp, who would not send a new bike before they received it. On March 14th they sent a new bike, this time from Poland. I still have not received anything, and according to the tracking, it is still in Poland. The money was deducted from my account on March 4th, and there is still no bike. This is really bad service, and the only response you get is a poor excuse.