Horrible customer service
Horrible customer service! bought some products from Qoo10 but unfortunately when package received was already opened. Items were taken. My Lazada package was also lost but got refunded. Qoo10 refused to refund. Their delivery took the chance to leave it outside my house without my confirmation. But Qoo10 said they are not responsible. So I had to bear the loss. Irresponsible delivery! Never buy from Qoo10 again!