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Tony

Australia

1 Reviews
3 Reads
3 Useful

1 review

PCBWay

Awful experience with express - DONT RISK IT.

Awful experience. 24 hour express service, push them 2-3 times a day because this really is urgent, 72 hours after placing the order I'm talking to online support for the 2nd time because my sales rep has not answered in 32 hours. The last time they would immediately to go factory and get the order shipped but it didn't change. This time at 8.45pm the answer I got was: "it will be shipped in few hours" clearly it will not at this time of night so I pressed the issue: "It means that our logistic team will proceed to the shipping in few hours. for now there is no pick up service" sales rep: service35 - Mila order number: G947039 I get a clear feeling that they have no desire to help, only to keep pushing me off until the boards eventually ship. This has to be stopped, there is a clear reason why we choose an express service, and to take money then continue in this way is close to criminal. I just hope that somebody reads this before using these cowboys.

2022-11-09Helpful 3