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customer

United Kingdom

1 Reviews
2 Reads
0 Useful

1 review

Hainan Airlines

Basically nothing works

Basically nothing works. Can't manage booking. Can't contact them. They keep changing the aircraft and unassigned my seat and I can't select it again. Can't check in online and need to go to the counter. Basically their whole website and app don't work. Impossible that this is a real "5 star" airline

2026-06-12