SO DISAPPOINTED
I am extremely disappointed with Ruby Live Receptionist's service. I recently had a live chat experience with their unqualified representative, and it was a complete disaster. Despite asking a very simple question, I received no helpful answers. Instead, the ruby's live chat agent repeatedly asked the same questions, clearly not paying attention to my responses. This lack of attention and basic comprehension is unacceptable, especially for a service that markets itself as high quality. The agent was not only ineffective but also rude throughout the interaction. This kind of treatment is frustrating and unprofessional. If Ruby Live Receptionist can't handle their own customer service with competence and courtesy, how can we trust them with our own companies' needs? Given the high price they charge, I expected much better. Sadly, their service falls far below even the most basic standards. I would not recommend Ruby Live Receptionist to anyone looking for reliable and respectful service.