Placed a return on a gift that I…
Placed a return on a gift that I received and was promised that the entire return amount would be on a gift certificate. Days went by and I haven’t received the gift certificate yet so I reached out to fanatics to check the status only to find out that only a portion was out on a gift certificate. Glad I asked before the chat was over to confirm the amount because I was being ripped off and given less money than was paid for. They refunded the difference of course but not in a gift certificate but instead the original payment which I would never get because IT WAS A GIFT. Positive that they’ve been ripping plenty of people off by taking a portion of their return money. This was absolutely terrible and the service was horrible.