Wish staff could think for themselves (or at least have some memory)
I’m not sure why but although I purchase my meals at my local store very often, they ALWAYS have to ask me if I need a bag and if I want it heat it up (and my reply is always NO!!) It becomes a bit annoying as if they either don’t have the brains to remember me as a customer or that they MUST ask every customer, every time. Earlier today I was actually going to ask them if they get recorded on every transaction and if they would be in trouble if they didn’t ask me. It makes the whole process so mechanical and unnatural. So sad the staff can’t think for themselves and always have to follow a very strict speech. Update 12/06: A Manager called and listened to my concerns also about other issues with some staff. I really appreciate them taking the time.