BAD BUSINESS PRACTICE COMPANY
I ordered a set of jig saw blades for $15.99 directly from FOXBC (order 25235). It took for ever to arrive and when I got it it was the wrong item. So, i told customer service to send me an RMA and a prepaid return label and to send me the wright item. They gave me $3.00 refund for the inconvenience and that I did not have to return the wrong item but I have to reorder the wright item and pay again for an order already paid for. I told them that it did not work that way and they'll have to send me what I ordered or refund me a full refund. Well, they gave me a full refund but, WHAT A WAIST OF TIME and VERY BAD BUSINESS PRACTICE. So maybe the product was good ?? but I surely won't order directly with such a company again. If you want what you ordered from them buy it on a reputable site. (Amazon or others)