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Zangman

Canada

1 Reviews
1 Reads
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1 review

J&Co Jewellery

Yucko!

My wife had asked for earrings from this company as a Christmas gift. She forwarded the link to what she wanted and I followed the links preparing to order them ( she was interested in 2 pair ). As I placed my order, I noticed that there may be import and duty charges, I reluctantly continued and completed my order. At the SAME TIME my wife texted and said that she'd decided against them because she read reviews regarding the quality of this product. Sizing, clasps coming undone, the quality if the product etc. So, within 20 minutes I had sent an email asking to cancel my order. I heard back within 24 hours and was told that I cannot cancel an order during a "SALE" period. OK, shame on me for not reading their return policies. It does in fact state that. I hoped that perhaps since, from the time I placed the order to the request of cancellation was only 20 minutes, I stood a chance. Nope! Order could not be cancelled. OK... Fine... Received the earrings and, indeed, they were much smaller than advertised! They could not be closed/clasped around my wife's ear lobe. But, I can't return them. Customer service is very non-helpful. They have your money. Enjoy your earrings... Thank you very much! If I had read these reviews first, I certainly would not have completed my order.

2022-12-05