Such a scam I ordered a doll for…
Such a scam I ordered a doll for granddaughter and got a doll that looks completely different from what she picked out with me. When I complained they said they used same face kit (not true) and the props they use for website photography are just that props. Plus the wire in the battery compartment is not attached to the battery pack which means dangerous or defective to a 5 year old child. They have offered me 10, 20 and 30 % alls I want is to return this doll which is not what I ordered but they say they don’t supply return shipping label ( have you ever tried to return an item to China) not easy and cost is as much as the doll. I’ve sent pictures of the doll they sent me and it clearly is not what I ordered. Still waiting another response but in meantime stay away from this company if they will not honor there guarantee that means it’s false advertisement just to get you to buy from them, they are the true scam alert!!! Update 12/7/2022 they have emailed me and said they will process full refund once I receive credit I’ll update the review.