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Pradeep B.R.

United States

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1 review

Otis Elevator

Careful with Otis lifts and DOUBLE CHECK OTIS CONTRACT

DOUBLE check your Otis contract carefully - They claim NO LIABILITY for consequential damages, special or consequential losses. They might also LIMIT 3rd party claims to 25% of the contract value. It might be a standard practice for Otis, but DOBULE CHECK your contract. Our personal experience has been that there is delay from Otis at almost every step and the contract absolves them. This ALMOST ALWAYS results in consequential damages. We were under the assumption that it's a reputed company and they might stick to their timelines and safety precautions but it was a lesson hard learnt for us. If you are a developer or a builder or just want a lift for your home, my Lawyers advice has been to make provisions for: 1. Delays upto 12 weeks from the promised date of completion. Almost always include a liquidated damages clause if you foresee a significant consequential loss from delay of delivery or execution. 2. Inadvertent 3rd party claims which might occur. Please note that Otis's contract MIGHT limit the contract value so the developer/builder might be held accountable for 3rd party claims. Eg of accidents from Otis are listed below: Could not paste any links due to trust pilot's limitation OTIS MIGHT CONTRACTUALLY LIMIT THIRD PARTY CLAIMS- PLEASE DOUBLE CHECK.

2022-12-07