Negativity Out / Positivity In
Well... where to begin. Honestly, I had my doubts, like really huge doubts... since the first thing I normally do is look at the reviews of a website towards the end of purchasing everything and on top the company had really bad reviews, 3 to be exact (which I know is not good), but this is where it all began. I called and received quick response over the phone, and yes, it sounds weird to have a UK number with a lady answering that doesn't speak full English. However, she was really helpful. On top of that the communication through email was quick. This lady confirmed that everything was booked in and also sent me a voucher when I asked for some sort of evidence to prove this. Next step was to call the hotel and double check (just in case), which that in itself was also a mission because the hotel never answered the phone after about 20+ calls (i kid not) but after successfully coming through, the lady on the other line double confirmed that everything was booked in and that they were waiting for us "with open arms" (a bit much tbh). This review is to remove the negativity of Musetrip and the bad reviews which seem to be the only thing this company has. Give it a try, you might be surprised to see they offer a legit service. Either way, I will be editing the star rate and adding on this review if anything happens until I reach the destination of the hotel. Thanks.