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Rachael Garcia

United States

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1 review

DesignMantic

They are using extortion tactics with…

They are using extortion tactics with their previous customer base to get them to pay for copyright fees that are not needed and potentially illegal. They are using client data to manipulate and get clients to pay out. Is that even legal? Shame on you! You are not practicing ethical business practices and I’m certain there are small business owners that have fallen prey to these tactics. Do you even recognize the situation that small business owners have faced during the pandemic? Most have gone bankrupt and you are now trying to extort more money from these folks that have lost everything. Shame on you! According to 99designs a company that charges for and produces design services to a paying entity with the intent to knowingly do harm and defraud customers should no longer be in business. According to “DesignMantic” they provide and own design templates featured in their tools. A user can pick a template, customize and download it for use branding and printing purposes. However, the basic copyright of the design template (like symbols and graphic elements) remains with DesignMantic. That means customers are paying a very high price for an undercut and underrated service DesignMantic has no intention of letting the customer use as they maintain rights. Hmmmm. How exactly does that work when you have multiple conpetitors such as 99designs that aren’t using the same underhanded tactics. Again shame on you. Either adopt fair and ethical business practices or go out of business.

2022-12-15Helpful 2