I wish I checked trustpilot before…
I wish I checked trustpilot before signing up... Same story. Decpetive door to door sales that claims they use better product than anyone else ("proprietary" - turns out it's the same exact stuff), their services were bare bones, can't adhere to the notes on the account, never do the full coverage of service, constantly coming back to make it right - never make it right. Called about a wasp nest in the walls and never called back, had to hire another company to come and take care of it. From DAY ONE, this company has been miserable but they lock you in to a contract and charge a fee for cancelling. I consider their service, business model, and tactics to be borderline criminal. Never get a callback. Always get routed to an offshore call center that does nothing but reads lines off a script without actually offering any service. This is probably one of the worst customer experiences I've ever had