Had this item delivered to my studio…
Had this item delivered to my studio unit. Went out and purchased quite a few dry goods to store on it. After coming home and putting the item together (every single piece of it, nothing is assembled), I sat down for about 2 minutes and that's when the entire cabinet fell over behind itself under the weight of the item that were put on the shelf? Called Joybos and they answer the phone "Hello?", I had to ask "hello, is this a company or individual since all you've said is hello", the lady was almost incapable of speaking English. She advised me to send an email to "surveys@joy***.com". I asked her multiple time why I would send an order claim to the survey email and she wouldn't answer, she would sit there for an entire two minutes while I asked this question and not respond. I asked her to spell it and she was so ignorant she could not spell the email she could not pronounce to me. I had to do my own research and come to find out, the email is service@joy***.com. She could not pronounce it nor spell it for me. Sent the photos in and Joybos said I replaced the feet with wheels so they won't cover it. THEY SENT ME THE WHEELS WITH THE CABINET TO INSTALL ON THE CABINET, THE WHEELS CAME WITH IT. They offered $30 for almost fatally injuring my children and when I pointed out the wheels they're denying me for were actually included and encouraged to be installed by including them, I've received no response from them. They did not include any instructions or disclaimers that installing the included wheels could lead to the cabinet falling over. Then make accusations that I installed wheels when I wasn't supposed to lol.
