I have a parcel I wanted to return...⚠️ ⚠️ ⚠️ ⚠️ ⚠️
I have a parcel I wanted to return...BE WARNED, this company make it impossible for you to simply return an item to a uk outlet (they use a uk website which is misleading in itself) they failed to mention in their terms and conditions, a short return time, does not work when you have to return the item back to China. I have had all sorts of ridiculous offers of refunds, PLEASE AVOID, OR USE YOUR PAYMENT CARD PROTECTION VISA/MASTERCARD TO RETRIEVE YOUR FULL REFUND. This company should be avoided. They even asked me to fraudulently lower value of the return parcel to avoid customs and tax, even though you could end up making your parcel worth far less than it it. SERIOUSLY, AVOID IF YOU THINK YOU WILL NEED TO RETURN IT. Based upon the reply, at no point did you offer "don't send the parcel and get 90% of cost" At first you offered £30, then 65%, then 80%.. how is this good customer service. Now you finally offer what you should have in the first place. Now refund with immediate effect the 90%, without sending the parcel back.