I placed my initial order on 12/11
I placed my initial order on 12/11. After a week with not receiving a shipping confirmation, I followed up and was told that there was an error in fulfilling my order and they would expedite a new one. I just reached out and was told it was now out of stock. This is nearly 2 weeks since I originally placed my order. I only received communication when I reached out and there has been no offer to send a smaller sized as a replacement as I wait for the refill size to ship in January. I also think it is crazy that to be added to the waitlist you would have to keep my funds as how do I know it will actually ship in January. I love your products but will likely wait to order through Amazon as this is too much of a hassle.