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Valerie

United Arab Emirates

1 Reviews
1 Reads
4 Useful

1 review

Amiro

Do not bother wasting your money with…

Do not bother wasting your money with this brand. Their marketing is the best part of the brand sadly, and perhaps their devices MAY BE somewhat effective (although I can’t say for myself as after over 3 weeks I am still waiting for my delivery.) Their customer service is beyond shocking. They sound more like AI chat bots that just drone on from a script rather than an actual human being interested in your complaints or in solving your issue. They refuse to provide any other contact details so you can’t escalate to anyone, you are stuck talking to their chatbots for all eternity. I have asked for an order cancellation and a refund repeatedly, but they won't acknowledge my request. Whoever they use as a shipping provider are beyond incompetent. You would imagine that a brand marketing itself as a premium provider would use courier to deliver your electronics. No, they send it by post, gels and other products degrading in the heat stuck at airports and warehouses. I have ordered cheaper unbranded electronic items from China that delivered within 5 days and offered better customer service. To be honest by the number of influencers who have been provided free devices to post positive content for Amiro, this should tell you enough. If your product and your service is high quality you don’t need to bribe people to market your products. There are many devices with similar technology on the market for the same price that actually care about their customer experience. Buy one of those instead. Save your money and energy talking to robots.

2024-07-17Helpful 4