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Marcuz

Sweden

1 Reviews
1 Reads
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1 review

TKTX Company ®

Save your money or get your creme somewhere else

So, I made the mistake of placing and order with this company. I had the order shipped to my sister in the US since shipping to Sweden mostly leads to hassle with the customs. I made it very clear with them that the parcel has to reach her before a certain date. I also paid them for express postal service to make sure it would reach her in time. They for sure didn’t ship it as express which lead to the parcel being stuck in transit for weeks. Once they answered my mails telling me they will try to make sure my parcel gets priority but after that they went MIA on me and no reply whatsoever on mail or whats app. While parcel in transit, I also asked them to please cancel the order since it would probably not make it in time, no response whatsoever. The order was placed on the 7/12 and today I got a message it has been delivered, but to whom? So here I am, parcel lost, money lost and still they won’t reply to my mails. So, by all means avoid this company, spend your money somewhere else. Their prices might be alright but you can end up getting nothing, would recommend you to buy your numbing crème somewhere else. I can’t say anything about the actual product (which hopefully made someone happy), this review only covers their customer and shipping services. Edit: Reply to the reply from them (like 3 months later which says it all). I paid for express shipping, that never happend, if so I would have got the parcell in time. Secondly and most importantly I NEVER got anything since someone messed up, it was delivered to unknown too late. They took my money and I got nothing. At the end of the day, thats the fact. Avoid em.

2022-12-28