iRocker made it right
I had an issue with my paddle on the 3rd time out, it wouldn't click together. Don't know why, maybe the glue melted causing the inner piece to move... but Brittany at customer support was able to make it right by sending me a new paddle. She also advised me to make sure to dry before storing, which I had done, but I think water got into the interior. If it gets wet next time, I'll make sure to let it completely dry inside & out before putting away. Thank you for your superior service Brittany and iRocker!