I returned an item being told I would…
I returned an item being told I would receive a refund as it wasn't even used. That was 5 months ago and still no refund. I have no way of finding the tracking number on the return package as the post office took care of the packaging for me and SmallRig refuses to refund me even though the package was sent out. Will not be purchasing from them again and neither will my friends. Over $300 later, I've found Tilta to have much better customer service.