Absolutely poor customer service
I placed an order here, and within a few weeks I decided to start looking at the tracking because i got a notice that my order was "on the way...". I contacted the company when I noticed my order didn't move for a week, which they just stated nothing was updated, i should check my tracking, allow 1-5 business days for an update (7 days after waiting already) and i will be notified when an order is out for delivery. My order ended up sitting in my city for about 2 weeks without any notice of when I should be available for delivery. I went away on holiday for a week and find out there was 4 attempted deliveries in 1 day. I didn't receive any notice in the mail of even 1 failed delivery, and now I don't know where my order is. I've used the company before multiple times, with consistent results. I felt suspicious when I noticed my package was still in a different state for 2 weeks and tried preventing this mess by contacting their support, but their support is extremely limited - making you feel you're in the wrong simply because you can't actually contact them with specific details about your order, with only the ability to notify "my package is late", where they will just tell you to check the shipping for updates, or "cancel" which you may as well do if you get to that point waiting for your order.