Insisted on making things right
Shipped wrong size fittings. Double checked and the fitting size is definitely not what's on the packing slip. Will cost me to much to and too big of a hassle send back... UPDATE .!!!! I got a phone call today out of the blue from discounthydraulichose.com and a very concerned representative insisted on making things right for me. He gave me a full refund for the wrong size fittings I received completely hassle free, and explained customer satisfaction is their priority!!!!! WOW.!!! Talk about being shocked!!! Where can you get customer service like that these days?? Everything I needed in stock, good price, easy ordering, quick delivery, and outstanding customer service. I would give them 6 stars if I could.
