DO NOT RECOMMEND
I had a very bad experience with this service. I had been so excited to be able to hire some help, but they disappointed me. 1- I emphasized the need for the worker to practice good mask precautions and for them to wear booties on their shoes on our carpet. They said it was standard policy to do so, but the woman who came to clean did not abide by this. She had her mask below her nose and wore her shoes on our carpet 2- She focused on such low yield areas, but didn't do even a decent job on the big ones like vacuuming the carpet and cleaning the bathroom walls. There was large obvious clumps of dog fur in the middle of the living room floor that is impossible to miss. It's like she just ran her weak vacuum over it once and didn't bother to check her work. It genuinely felt that she was just here to just touch on each part of the checklist, not to meet a basic standard on each item. 3- When I reached out to Nicole (my regional service representative), she reduced the price from the one day price to the price of just one day of a 2 week commitment (maybe a 15% to 20% price cut). Honestly it didn't feel good enough. The quality of the work was incredibly poor. A 50% cut would've been appropriate. I've reached out to her twice since then and she hasn't responded. It's been 3 weeks. Very very disappointed