For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Eddynock

Ukraine

1 Reviews
2 Reads
0 Useful

1 review

Phemex

My login, deposit/withdrawal, and their passive income system were blocked

I do not recommend and cannot tell you to use and trust this exchange. It looks quite attractive, but listen to my story. I demand a response to this review, and if the situation changes, the review will be the opposite. When I created my account, I made a deposit, and later the exchange started kicking me out of my account, I wrote it off as some technical problems. Just in case, I decided to go through identity verification and started withdrawing funds, but my withdrawal did not want to be processed at all, it looked like it was checked manually. In less than 10 minutes, my login, deposit/withdrawal, and their passive income system were blocked, even though I hadn't even touched it. After that, I immediately contacted the support service, where I was again asked to provide documents, and they asked me to record a whole video with documents dated today and to voice the text "Unblock my account, my mail...". The support team accepted all this and said they were looking into it and conducting an investigation. At the moment, every time I contact the support service, I get a response that there is no deadline, and I am left with only breakfast and no specifics. The amount left on my account is significant enough to just forget about this story, so I will continue to press on, including by spreading the word among my community. At the moment, I have all the necessary evidence to substantiate my words, I leave my ticket #506958 and #506976 UPDATE! : : After more than a week had passed, the funds were returned. I have no strong comments, but the impression is appropriate

2023-05-25Verified