Where do I begin
Where do I begin. I purchased a Ortur LM2 Pro S2 on Monday. On Tuesday they email saying it won’t be until February. I demanded a return of my payment before anything was ever shipped. Nobody responded for 14 hours!!!! I sent numerous emails to these people and finally late at night they tell me they found one in the States and asked did I want a refund still or they can ship it that day. I told them to go ahead send it to me. They didn’t ship it that day like they said. They generated a tracking number immediately to where they didn’t have to return my money. I emailed again several times before they finally shipped something the next day. When UPS delivered to my house, (and please see attached photos), the driver seriously handed me this little envelop. No laser machine big box. Just this little plastic envelop!! I have emailed them now numerous times again and they again refuse to respond to me emails. Please, do yourself a favor and DO NOT PURCHASE from these people. I am a very professional businessman, and normally I am pretty calm. But they took almost $400 of my money and refuse to either ship the right item, or return my money. All I can tell you is don’t set yourself up for this nightmare. Please purchase something different and you won’t have to deal with all this. I have reached out to Consumer Affairs, the Better Business Bureau as well as an attorney. I tried to be calm with these people but now after shipping this tiny little envelop, I have honestly had enough and now I take measures myself to protect me and my money that they took. Please see attached photos. God bless and I hope everyone has a good day.