“No results found” service without a refund
I paid $30 for the Starter plan. When using the service, I got “No results found” which means that they don't have any data on the topic I need in their database, and I technically can't get any benefit from this service. I wrote to support about my situation and requested a refund. They replied that I am “not qualified” for a refund because I had already used credits (read, tryed to use their service).