If this happens to you, file a complaint with your state AG immediately
Pixlr charged me for an auto-renewal I did not authorize. I requested cancellation and a refund within 24 hours of the charge. They ignored my request for eleven days. When they finally responded, they cited their Terms of Use to refuse the refund and advised me to "continue using the service until the end of the cycle." That is not a refund policy. That is a company deciding to keep money it was asked to return. A formal consumer complaint has been filed against Pixlr Pte. Ltd. with the relevant state Attorney General for unauthorized renewal and refusal to refund. Auto-renewal subscribers in the United States should be aware that a blanket no-refund clause does not override consumer protection law. If this happens to you, file a complaint with your state Attorney General and dispute the charge with your bank. Both processes take less time than waiting for Pixlr support to respond. One star is generous.