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Jenna A

United States

1 Reviews
1 Reads
2 Useful

1 review

Moxidress

SCAM - DO NOT BUY FROM THIS 'COMPANY'

I would also give this 'company' zero stars if that were an option. Bought some clothes in November of 2021 - took forever to arrive. It's been so long now, I don't remember when they actually arrived, but it was Jan/Feb. I didn't like the clothes (they are cheap, hence the pricing), as they are not as represented on the website, so I initiated a return. They tried to convince me to keep the almost $400 worth of clothes if they gave me a $30 credit. NO WAY. After many emails back and forth declining their offer to keep the shat clothes.... To return the clothes, I had to send them to CHINA. It cost over $120 to mail them to CHINA. But I figured it would be worth it to get the majority of my money back. But OH NO!! Moxidress is not going to give up that easy! After months, I emailed asking where the refund was - my package to CHINA was held up in customs. So they hadn't received them and couldn't issue a refund. Rigghhhhht.... I left this alone figuring eventually I would see a credit on my credit card. Instead, in March of 2023 (over a full YEAR later), after having our mail held for the winter - my mailman brings me a package from January of 2023 - postmarked from NEW JERSEY with the damned clothes in them. Returning them. To me. Again. This 'company' is a huge scam. And I will do everything in my power to make sure no one I know ever purchases anything from them. Absolutely ridiculous.

2023-04-14Helpful 2