Avoid Fairprice online purchase and delivery
Fairprice online delivery is something to avoid from my recent experience. Delivered with broken packaging for frozen food! (no wonder delivery person left hurriedly). Called their hotline, long queue, wanted to leave a message and was informed voice message is full. As prompted by announcement, tried to use their online chat (guess what, its not available till 21 Jan 2023). My last resort was to fill up the form at Help Centre. A very frustrating experience. If there is frozen food or fresh groceries involved, can't the delivery person wait for you to inspect the goods (or there is no need since its already paid for?)... I like NTUC as a brand, hope they improve but to be safe, will shop in person hereon.