"Severe Capacity Loss and Terrible Customer Service"
I purchased a 10KWH battery in March 2023, which initially performed well with 202 amp-hours. However, over the past year, its capacity has drastically declined to 175 amp-hours and now only 146 amp-hours. When I reached out to the supplier via email and WhatsApp to address this issue, both messages were completely ignored. This lack of customer support is unacceptable. I strongly advise potential buyers to consider other options.