Confusing website and dreadful customer service
Bought a pair of headphones from Mifo from what I thought was their European site (prices in €) after it tried to incorrectly redirect me to their US site only to be charged €117 for the earbuds and a €35 VAT charge by An Post. Subsequently found the actual European website and they are charging €99 for the very same product and there would be no VAT charge. Contacted them to complain. They took two weeks to reply, told me I should have contacted them sooner and offered to refund the VAT as a credit note. Spend more money with us when we already charged you too much. NO THANKS! No interest in resolving my complaint. And their website still incorrectly tries to direct me to the US……….i wont shop with them again.