Quick to help with any problem with the product
I had an issue with my Crua Tri and after pressing on, the client relations team was interested in helping me resolve my issue even after the warranty period expired - they didn't leave me hanging in the dark. After I got my tent repaired by the CRUA recommend vendor, the quality of the repair was perfect for such a difficult fix - All I had to pay was shipping cost to forward the parcel to the vendor. The CRUA products are not perfect but very excellent outdoor gear for people who are serious about camping - there's nothing else out there on the market.