Love lost~
I started out liking and trusting YSwigs. however, the trust is gone now. I am scared to order from them again. My last experience yielded two wigs that were faulty in one way or another. The first one that I decided to keep sheds like crazy is a full lace wig that I paid a good amount of money for, so I expected better. The second wig, I sent back after letting them know that it was below my expectation, did not look like the pictures, was very thin on the top of the wig--almost see-through. It took them almost 17 days to refund me for the unit that I sent back to them after they received it. I paid over $53.00 to send the unit back to them, and they did not give me back what I paid for the wig--I was shorted close to $75 dollars in total! What another person said about influencers getting better products is true--I have yet to get a product from them that is exactly like the picture they show, that an influenecer boasted about, and that does not shed. It's a hame because I used to have a better opinion of them. I have ordered six wigs from them--no more. Their customer service is subpar as well. They took too long to respond to my emails. I'm not satisfied at all with how they resolved the issue. I returned their unit to them at extra cost to me, in the condition that they sent it to me, and they cheated me out of some of my refund. I do not know how they sleep at night treating their customers in this manner.