O#91877
I placed an order to this company on Jan 16th. The firearm that I ordered says there are over 100 in stock, and that standard shipping eta to the FFL dealer is 5 days. I have reached out to the company via their submit a request form and I have not received a response. I have made 3 request over for help with my order since January 23rd. Policy states they should reach back out to me within 3 business days. I have not received any correspondence from this company at this time, there is no shipping information, and my order states it is still processing, but due to company policy and a grade school level website, my order can not be cancelled or edited. This is the worst experience I’ve had with customer service, and I can now understand why they opted out of a phone number. Hopefully, this will be resolved. However I am not optimistic that I will receive an order from them anytime soon, or any proper human communication. If you read this and purchase anything from them you have been warned about a logistical and communication nightmare.