Wrong items shipped
I ordered two hoodies and they sent me two completely different hoodies from the ones that I had ordered. When I sent them an email to let them know, their response was as follows: "We are sincerely sorry that our products quality does not meet your expectations...As a compensation, we can offer you a 20% discount coupon. It is convenient to buy other items in our website at any time." I mentioned that I would prefer having the two hoodies that I had originally ordered and have heard nothing back from them (and that was over 3 weeks ago.)