Rough around the edges
Delivery policies should be made clearer at the checkout page as they only mail out in batches every Monday. From order to receipt, the entire process took about 2.5 weeks. In fairness, you can subtract 4 days from 2.5weeks since I purchased on a Thursday and they only shipped out on Monday, and also it was 1.5 weeks before CNY period. Despite that, the delivery times still took relatively long for a local-local postage scenario. Future users might need to anticipate longer lead times. Bottles are nicely designed and sleek but each pump's volume is way too much for my personal liking. Perhaps having a lower volume per spray can allow for greater flexibility on the users' end (2 pumps for heavier users and 1 pump for lighter users).