Won't refund after 30 business days not arrived, says 60 business days is the promised window when it tells you 20-30 business days when you buy it.
The order was in the United States and has been stuck on "departed shipping partner facility" for over A MONTH and has been sitting literally a state away from me. They keep making excuses for why the logistics provider won't tell them what's happening even though it's in the freaking US. I asked for a refund because 40 days is not within the 20-30 day time frame they gave me. Even still they won't refund me, they blamed it on the storm in california but it should have been delivered before that even cause postal delays. They told me if I don't get it by April 28th, which is 4 MONTHS after the order, then I can get a half refund of store credit, instead of back to my original payment method in full. It's bs I have to wait 4 months to get half of my money back to spend on the same sh** store for something that would be gone within a week. Please order anywhere else, Randm.com, aliexpress, Amazon, literally wherever you can find. This company sucks.