Upgraded my AI captions to "human", no SRT file
Upgraded my AI captions to "human", but in doing so I paid $150 and the human transcribe did not come with the caption file (SRT) that the AI captioned did come with. So it was misleading to ask me to "upgrade" and then not produce the same file that the AI order came with. I can not use the human transcribed file, so basically I paid $150 for nothing- watch out if you need an SRT file, do not "upgrade" your AI transcribed order.