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Annissa Thurman

United States

1 Reviews
0 Reads
3 Useful

1 review

Wessiny

I did a 21 day trial at Maelys and…

I did a 21 day trial at Maelys and didn't see any improvement so I contacted them within about 13-14 days to ask for the return address and at that time received an email back saying they were sorry and asked if I would be interested in trying a different product. I said no, I would just like to ship the products I have back and needed the return address. They told me I would be receiving a separate email with the return label shortly. Two days went by and no email so I reached out again and got the same scripted apology saying they would send the email. Still no email. Now 4 days have gone by and we are getting closer to the 21 days of the trial and I still haven't got the email. They then attempted to charge the full amount to my credit card and STILL NO EMAIL TO RETURN THE PRODUCTS. This is a scam, they want to to purchase these products and then make you pay for something that doesn't work. I reached out to them with ample time to ship back their products and still no one has gotten back to me. There should have been a return label shipped with the products in the case you didn't get your desired results so things like this wouldn't happen but they did not stand up to their expectations.

2024-07-20Helpful 3