great customer service
Everyone was VERY nice and thorough. I would make a few suggestions: In the beginning, there were just too many texts and emails... in one day, i got 5... it was hard b/c we were going thru so much, but i called and asked them to tone it down on all the contacts, and they did. 2. maybe a different song? i know all the words and can sing it to you now :) 3. no one told us we had to have pictures of the car until it was too late to do anything about it. the car was in CA and we were in TX, but we finally found someone who helped us. it would have been nice to know that ahead of time and we would have taken care of it when we were out there, however, like i also mentioned, everyone was nice. the towing company i had issues with, but we worked things out.