They stole my money!!
Omg you guys! Please do not get involve with them! They stole my money! I came to them for help, I wasn't sure if I should go through with it but the representative I spoke to made me felt I could trust them. The attorney they assigned for me was hard to get in touched with, barely ever wanted to talk to me. She told me when I pay the full amount and ready to file then she will look into my case. Few days ago I called her because I am about to be ready to file, she sent me an email to inform me that upright law will be closing and I should contact them for a refund. Confused, I called her office and her secretary told me that she left a message for me and it is the same message from the email with an added message that she doesn't accept new clients and told me to find someone else. Out of panic I called upright law, a rep confirmed that it is true they will be closing and he will let the manager know to review my account and refund my money. Today I received an email from the closing manager stating that I requested to close my account and every time when I called guess what? It costs money!! So alll of those time added up (I was on the phone for less than 5 minutes each time) costing more money than what I've been paying them! So they refused to give me a refund! I'm so upset and hurt by this you guys! I don't have money to begin with. They lied to me, deceived me and scammed me! They gave me false hope and took advantage of my situation! I did not cancel anything, it is not my fault that they are closing and couldn't provide the service they promised me. I'm so disgusted you guys! Filing for bankruptcy is such a hard choice, I wish I didn't have to do it... and now this... wow... it just shattered my entire world. Updated: I spoke to the manager. She said she won't be issuing a refund because I closed my case. I told them I did not close my case, she then offered to reopen the case. I told them I don't want to have anything to do with them because I don't trust them anymore and they are closing so how is that going to help me? Anyway, she said it is not their fault that I don't trust them. Good luck you guys!