Absolutely unsatisfied experience
1) I ordered an additional 10 stems of roses to my original order of 11 roses and the result was 20 stems, one stem short. 2) On their website the picture shows loads of baby breath all around the roses but the real thing was one single limp stem of bb breath. 3) The picture was under the category of " in a vase " and that was one of the reasons I chose it, so the flowers would look amazing --- 21 plump roses nicely arranged with luscious bb breath all erected in a vase--but the real delivery was 20 odd stems of roses + one sorry stem of bb breath wrapped in some lame paper laying OUTSIDE an empty vase. 4) The handwriting on the card was ugly, and worse still, there was an error and they merely crossed it out without even bothered to use a fresh cardboard and re-write the whole thing, so the resulting message was a crossed-out text in unsightly penmanship. 5) I had to email many times before someone replied to my complaint. 6) The only good that came out in the end was the flower shop eventually apologised ( they could not evade cos I had submitted pictures to prove my stance ) and refunded a small % of the money paid.