Very disappointed in FairShake
From the beginning there were signs that nobody really read the detailed message I sent them explaining about a cable company mistakenly billing me for equipment that had been returned to them. Over and over I tried to work with them... over and over and over I would get messages from someone who clearly had never read my claim or any of my updates. Most recently I forwarded a message from the arbitration group saying they would not work with the cable company due to the company's failure to provide required things. A few days later FairShake sent a message saying "You should be hearing from the arbitration group soon with an introduction to your case administrator." And then to top it off, they have the ability to somehow deflect email such that a client can no longer write to them. I am stunned at what a scam they turned out to be. This CANNOT be the company written about in so many glowing articles....