Booked through Dayuse and learned the…
Booked through Dayuse and learned the hard way that “customer service” here means copy-paste policy replies. When an honest identification oversight happened, instead of offering a simple reschedule, they hid behind “non-cancellation, non-refundable, non-changeable” like it was sacred text. No flexibility, no problem solving, just rigid template responses. A platform that markets convenience but delivers zero accommodation when something minor goes wrong defeats its own purpose. If you expect human discretion, you won’t find it here. Read every line twice, because they will not lift a finger once payment is made.